Return PolicyUpdated 2 years ago

You are eligible for a refund if:

1. You purchased the product directly from SeaSucker, either from our on-line store, from our factory in Bradenton, Florida, or from a SeaSucker-managed booth at a boat show, trade show, bike expo or similar event; and

2. For refunds: You make your request for a refund within 30 days of your product(s) shipping from our warehouse. 

For exchanges & store credit: You make your request within 60 days of your product(s) shipping from our warehouse; and

3. You return the product to us in like-new condition.

SeaSucker in its sole discretion will determine whether returned products are in like-new condition. In general, "like-new condition" means the product is in normal working order, there are no blemishes on the product, and all parts, accessories, and tools are present.

Returns with visible damage will have a 10% restocking fee deducted from any refund. Returns missing parts or components will have the retail price of the part or component deducted from any refund. 

We know that many on-line retailers offer free return shipping; unfortunately, SeaSucker does not. A shipping label will be provided to you and the cost of the label will be automatically deducted from your return amount. Additionally, we do not refund the shipping cost you paid to get the item to you when purchased. 

All returns, exchanges, store credit and gift exchange transactions must be processed through our Loop Returns Portal.