Product Not Sticking to VehicleUpdated 2 months ago
Thanks for reaching out! We're here to help with your bike rack installation.
To ensure a strong and secure hold, we recommend adding a bit of moisture to the vacuum pads before applying them. Also, please make sure the pads and the mounting surface are free of any dust or debris, as this can interfere with the suction.
Once the pads are clean and slightly moistened, press the rack firmly onto the car and begin pumping the vacuum pumps. This should create a solid attachment.
If you’re having trouble fitting the bike, keep in mind that there is some flexibility in the HDPE decking, so you can gently maneuver the rack to get the best fit.
Let us know if you continue to have trouble—we're happy to walk you through it further!
Best regards,
SeaSucker